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Terms and Conditions

Effective date: January 22, 2026 • Last updated: March 1, 2026

Veterinary disclaimer (read first)

Read Your Pet Lab provides general informational content to help you understand your pet's veterinary lab reports and imaging. It is not a veterinary service or medical device, does not provide diagnoses, and does not replace a licensed veterinarian. Always seek the advice of a licensed veterinarian with any questions you may have regarding your pet's health. Do not use the Service for emergencies.

No responsibility for health outcomes: You acknowledge and agree that Read Your Pet Lab is not responsible or liable for any health issues, injuries, adverse outcomes, or damages to you or your pet that may arise from your use of the Service or from relying on any information, outputs, or recommendations provided by the Service.

1. Acceptance of These Terms

These Terms and Conditions (the "Terms") govern your access to and use of the Read Your Pet Lab website and services (the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you are at least 18 years old and legally able to enter into a binding agreement under applicable law. The Service is not intended for children or minors.

3. The Service and AI Limitations

  • The Service may summarize or explain veterinary lab reports, test results, and imaging data using AI models.
  • AI outputs may be incomplete, incorrect, outdated, or misleading, and may not reflect your pet's full clinical context.
  • You are responsible for how you use outputs. You should verify information with a licensed veterinarian.

4. Your Content

"Content" includes any text, files, images, or veterinary imaging data you submit to the Service. You represent and warrant that you have the necessary rights and permissions to submit Content and to allow it to be processed as described in our Privacy Policy.

You agree not to submit Content that is unlawful, infringes third-party rights, contains malware, or is used to harass, harm, or deceive others.

5. Upload Storage and Deletion

We store uploaded lab reports, images, and analysis results so you can view your pet's results, re-run analysis, and track trends across visits.

  • Uploaded files remain stored on our servers until you delete them.
  • You may delete any upload at any time from your profile. Deletion permanently removes all related files from our servers.
  • Document uploads (PDFs, images) are stored on our servers along with their analysis reports so you can view and re-analyze them at any time.

6. Prohibited Uses

  • Using the Service for veterinary or medical emergencies.
  • Attempting to reverse engineer, scrape, overload, or disrupt the Service.
  • Uploading content you do not have rights to upload, or that violates privacy laws.
  • Using the Service to generate or facilitate illegal activity.

7. Intellectual Property

The Service, including its design, text, graphics, and code, is owned by or licensed to Read Your Pet Lab and is protected by applicable intellectual property laws. Except as expressly permitted, you may not copy, modify, distribute, sell, or lease any part of the Service.

8. No Warranties

The Service is provided "as is" and "as available." To the maximum extent permitted by law, Read Your Pet Lab disclaims all warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

To the maximum extent permitted by law, Read Your Pet Lab will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Service, including any health issues or adverse health outcomes for you or your pet allegedly arising from your reliance on the Service.

10. Indemnification

You agree to indemnify and hold harmless Read Your Pet Lab from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from or related to your use of the Service or your violation of these Terms.

11. Termination

We may suspend or terminate access to the Service at any time if we reasonably believe you have violated these Terms or if necessary to protect the Service, users, or the public. You may stop using the Service at any time.

12. Governing Law

These Terms are governed by the laws of the jurisdiction in which Read Your Pet Lab is organized, without regard to conflict of laws principles. Where required, mandatory consumer protections in your jurisdiction may still apply.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

14. Contact

Questions about these Terms can be sent through our contact form.